Nope! Zapier makes it easy for you to move data between your apps without being a developer. We may need you to locate information for certain accounts, but we'll guide you through any additional steps. Our Support champions are also here to help you via email should you need assistance.

An app is a web service or application, such as Google Docs, Evernote, or Salesforce. Zapier offers integrations for more than 7,000 apps and helps you easily move data between them to automate repetitive tasks. Premium apps are select apps exclusively available to users on paid Zapier plans.

A Zap is an automated workflow that connects your apps and services together. Each Zap consists of a trigger and one or more actions. When you turn your Zap on, it will run the action steps every time the trigger event occurs.

A task is counted every time a Zap successfully moves data or completes an action for you automatically. For example, if your Zap has an action to create new Google Contacts, each contact created will use one task. If the action isn't successfully completed, it doesn't count against your task limit.

A trigger is an event that starts a Zap. Once you turn on a Zap, Zapier will monitor for that trigger event. For example, if you create a Zap that sends a message to a rep each time you get a new lead, the trigger is a new lead entering your lead management app. Triggers don't count toward your task limit.

Zap is our term for the automated workflows you set up to connect your apps. A trigger is the event that starts your Zap. Actions are events that happen automatically after your Zap is triggered. For example, in a Zap that sends a message to a Sales rep each time you get a new lead, the trigger is the new lead entering your lead management app, and the action is the Slack notification sent with the new lead's info.

When Zapier performs an action successfully, it counts as a task. Each successful action in a Zap counts as a separate task.

Zapier never charges you a task to check for new data—only when a Zap successfully completes an action for you.

For instance, say you want an automated workflow to check—or poll—your Dropbox account every five minutes for new files. Then, if a new file appears, the workflow will send you a Slack message. In this case, sending the Slack message about the new Dropbox file counts as a task.

The number of tasks you need depends on the number of active Zaps you have and how frequently those Zaps run to automate your work. The more actions your Zaps complete, the more tasks you'll need.

But don't worry! When you reach your plan’s task limit, we'll notify you via email. When you reach your plan’s task limit, we'll also switch you to pay-per-task billing.

We'll email you when you reach your plan's task limit. Once you've reached that limit, we'll switch you to pay-per-task billing at a rate of 1.25x the cost of a base task on your subscription so your Zaps continue running.

When you're on pay-per-task billing, we’ll email you if you’re close to your plan’s maximum task limit (3x your task subscription) and then again when you reach it. Once you’ve reached your maximum task limit, your Zaps will pause until the start of your next pay period.

You can learn more about task overages here. Our Sales team is also available to help you choose the right plan for your business.

Zapier offers a variety of built-in data tools in the App Directory that help you add conditional filter and path logic, and format data. The following steps don't count as a task:

• Zapier Tables
• Zapier Interfaces
• Filter by Zapier
• Formatter by Zapier
• Path by Zapier
• Delay, Looping, Sub-Zap, Digest, Zapier Manager, Storage

Zapier connects to 7,000+ apps, more than any other automation tool. If you want to connect your internal tools, you can build your own private integration with our easy-to-use developer platform.

The Team plan provides features that facilitate collaboration on automation across several groups or teams. These features include shared app connections and a shared workspace. The Company plan makes it easy for your entire distributed organization to use Zapier, and includes advanced security, governance, and monitoring features such as advanced admin permissions, single sign-on, and custom data retention.

The Enterprise plan enables your entire team to use Zapier, with advanced security features, governance, and monitoring features such as advanced admin permissions, single sign-on, and custom data retention. Enterprise allows you to empower all of your employees while providing safeguards you need to protect sensitive data and critical workflows.

Unlimited users are available on Team and Enterprise plans.

Yes! When you create a new Zapier account, you're instantly enrolled in a free 14-day trial of the Zapier Professional plan. No credit card required.

Please contact our Sales team if you want to enroll in a free trial of the Zapier Team and Enterprise plans to experience our most advanced collaboration features and admin controls.

Yes, you can upgrade or downgrade at any time. If you upgrade, the change happens immediately, and you'll only pay a prorated amount for the rest of the billing cycle. If you choose to downgrade, it'll take effect at the end of that billing cycle.

If you no longer wish to use Zapier, you may cancel at any time. You'll still have access to your paid plan for the remainder of your billing cycle. See also our refund policy here.

Yes! When you choose to pre-pay for a year of service, you'll receive a discount compared to monthly payments. Please see the pricing details above.

We also offer an additional 15% discount for non-profits. Learn more here.

Yes, we currently accept payment in multiple currencies with more currencies being added soon. You can see a list all of our accepted payment methods and currencies here.

You can pay via invoice or wire transfer on the latest annual Team or Enterprise plan. To request invoicing for your account, visit the Pay by Invoice page.

Yes, you can contact our Sales team to book a demo for our Professional, Team, and Enterprise plans.

Team and Enterprise plans get Premier Support, which provides faster, prioritized responses from our dedicated Premier Support team.

On top of Premier Support, the Enterprise plan gives you Designated Technical Support, an Onboarding Manager, an Account Manager, and a Solutions Engineer to help answer questions and work with your team in building advanced workflows.

Try searching for what you need in our Help and Support site. If you don't find what you're looking for, you can get help here.